Yes, it's personal
We understand what you are going through. The reason we started Micrah Healthcare is to provide the best care possible to individuals and deliver it with passion.
Our Mission Statement
With our own first-hand experience of providing care for someone within their home environment, Micrah Healthcare understands the significance of finding someone with the necessary level of compassion and skill to provide high-quality care to a loved one.
We are changing the approach to the care system in the UK by putting people first. We will give families the peace of mind that accompanies knowing that their loved ones will receive the best level of care in the business.
Our highly trained and empathetic carers embody Micrah Healthcare’s core values, and they are recognised and praised for their fantastic work ethic. We understand how important a personal and reliable level of care is, and we guarantee this service to all clients.
We will empower as many clients as possible to remain in the comfort of their homes. This will provide their families and friends with the secure knowledge that their loved one is comfortable in their own environment and in professional, caring hands.
We care passionately. We believe our team has all the skills, experience, and determination required to offer an enhanced care service to clients and their families and consistently deliver an exceptional level of service.
Our carers uphold our reputation and are valued in the community. They are themselves part of our own community of special people wanting to deliver the highest standard of care
- Upholding the principles of kindness and compassion
- To give our clients dignity and respect and their families the greatest gift of all
- Peace of mind
What We Believe
We adhere to our principles at all times.
Kindness and Compassion
At all times, to act with kindness and compassion to provide the best quality of care.
Respect
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
Highest Quality of Care
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
Reliability and Punctuality
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
That Something Extra
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
Embrace Cultural Differences
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.
Why Choose Us?
Micrah Healthcare specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
Positive Recommendations
We are growing through word of mouth and positive recommendations based on our consistently good service to our clients and carers.
Regulated Service
We are registered with CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals.
Fast Response
Our support staff are there to make sure that we have all the procedures working well to act quickly and efficiently on each client’s behalf, including our ability to start work for a client often within 24 or 48 hours of being asked.
We look after our carers
We know that if our carers are happy and confident in their abilities, they will do an excellent job.
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
We also have a specialist carer support team who are there to offer help, advice and a listening ear to all of our carers should they require it.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.